One of the priorities of the CSSA is the swift provision of high-quality services and information to clients. Clients can contact the Information Office at the CSSA headquarters, client centres, the information offices of DSSAs and the Call Centre. They can also find information on the organisation’s website at www.cssz.cz. The CSSA also works closely with public and commercial media.
Client centres provide services to the public. Where there is no client centre at present, clients have for a number of years been able to contact the information offices of DSSA/PSSA/BSSA and the CSSA headquarters on any working day.